Politique d’expédition

Shipping Policy

Thank you for choosing Lan!

This Shipping Policy explains how we process, handle, and deliver all orders placed through our website.

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Order Processing Time

Typically, orders are processed within 3–5 business days (excluding weekends and holidays).

Once your order has been shipped, you’ll receive a shipping confirmation email with tracking details so you can monitor your delivery in real time.

 

Shipping Method

To ensure reliable and secure delivery, we collaborate with trusted carriers and fulfillment partners.

Due to recent governmental policies and operational challenges, some orders may experience slight delays in processing or tracking updates. To maintain speed and safety, we may ship through our official fulfillment network, including FedEx, UPS, EMS, and others.

This approach helps us deliver your products efficiently while maintaining quality and reliability.

If you encounter any issue with your shipment or delivery through one of our partners, please contact us immediately at mylanjewellery@gmail.com — our support team will assist you promptly.

 

Delivery Time

Estimated delivery is 7–30 business days, depending on the destination and customs clearance.

Please note that unforeseen circumstances — such as weather conditions, customs delays, or carrier issues — may occasionally affect delivery times.